Kentwood Springs is a Louisiana-based company that began delivering bottled water in 1963. Their delivery service is available to both residential and commercial clients in the Gulf states, including Louisiana, Alabama, Mississippi, and Florida. Primo Water, the sister company of Kentwood Springs, rents out water dispensers for residential and commercial use. Both enterprises are owned by DS Services, the parent company. Kentwood Springs encourages environmental and social responsibility through recycling initiatives, water management, in-kind donations, and emergency assistance to communities.
The delivery intervals are every two weeks. Three- and five-gallon bottled water is available for use with rental dispensers. Spring, distilled, fluoridated, and artisanal waters are available to the consumer. Additionally, Kentwood Springs delivers sparkling waters, case packs of bottled water, tea, coffee, and confectionary. Additionally, they provide water dispenser cleansing services for $59.99 per month, which is added to the monthly bill.
Customers enroll in auto-payment for the service using a credit or debit card. The parent company, DS Services, may conduct a credit check on residential customers and places a $50 authorization hold on the card. You can create a new account on the company’s website or by contacting (866) 407-7873. A service representative will set up the dispenser, review operating procedures, and discuss where empty bottles will be left for collection once the account has been established. For the initial service contact, a person older than 18 must be present.
Prices vary based on the customer’s choice of water variety, dispenser type, and any additional add-ons. In addition, they offer a Refer a Friend program that rewards both the consumer and the new client with a $25.00 credit.
Kentwood Springs offers complete online account administration, including the ability to change pre-set delivery days, manage products scheduled for delivery, and select a payment method, among other features.
Kentwood Springs CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Phone (Live Agent)
Follow these steps:
Pick up your phone and call 1-866-407-7873
Request that the agent cancel your account
Request that the agent provide you with a confirmation number or email
If you’re unsure, ask if you’re going to be charged again
